All unworn/unused Products may be returned within 20 days of purchase. For returns, please email letting us know you will be returning your product. Unfortunately, the shipping fee is non-refundable. You may send your order to:

1516 Western Ave,
Seattle Washington 98101, United States

Leolo Shoes does not pay for return shipping. Once we have received your order back, you will receive your refund VIA payment method so long as product adheres to return policy conditions. If your order is received with damages in shipping, please contact us within 48 hours and we will compensate you accordingly by exchange or refund.

If you choose to Exchange your product, it needs to be in an unworn/unused condition. Exchanges could only be made within 30 days of the Purchase date 

Please contact Leolo Shoes immediately if you choose to cancel your order. If your order has already shipped and you have chosen to cancel your order, you will have to go through the return process and will have 20 days to return your order.